Customer Services

At Solution Health, we are committed to delivering compassionate, comprehensive, and reliable support to every customer. Our dedicated Customer Services Team works closely with healthcare professionals to ensure that patients and caregivers receive the right products, proper guidance, and ongoing assistance throughout their rehabilitation journey.

What We Offer

• Professional Consultation
  Our trained specialists provide product advice for stoma care, wound care, incontinence care, pressure management, cosmetic prosthesis, rehabilitation equipment, and patient transfer systems.

• Specialist Nursing Clinic
  Our in-house nursing team offers personalised care advice, product fitting, and patient education to ensure the most suitable and comfortable solutions.

• Customer Support Hotline
  Whether you have product questions, need follow-up guidance, or seek troubleshooting support, our hotline is here to help.

• One-Stop Service
  From product selection to after-sales support, we provide a seamless service experience for end users, hospitals, nursing homes, community care teams, general practitioners, and special schools.

We strive to ensure that every customer receives timely assistance, high-quality products, and caring support—because improving quality of life is at the heart of what we do.